Shipping policy

Shipping Policy

Thank you for shopping with PrepWiseGear. We are committed to delivering your survival and preparedness gear as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. You will receive a shipment confirmation email with your tracking number once your order ships.

Domestic Shipping (United States)

Standard Shipping: $8.00 — Estimated delivery in 3–5 business days.

Free Standard Shipping: Available on all orders over $50.00.

Express Shipping: $15.00 — Estimated delivery in 1–2 business days.

International Shipping

We ship internationally via DHL Express and USPS. International shipping rates are calculated at checkout based on your location and order weight. Estimated delivery times vary by destination (typically 7–21 business days). Customers are responsible for any applicable customs duties, taxes, or import fees.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can track your shipment directly on the carrier's website.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at iwantasnake@gmail.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

Questions?

For any shipping-related inquiries, reach out to us at iwantasnake@gmail.com. We typically respond within 1–2 business days.